What it is
Careful planning and consideration to reduce the impact of any organizational changes on employees in an effort to minimize any disruption to customers or engagement.
How it works
Working directly with leaders, managers, and employees, details plans are developed to communicate the changes, organize training, monitor progress, and maintain employee engagement before, during, and after the project
Why you use it
You are engaged in activity that will change the way work is performed, the employee experience or the customer experience, or you want to improve your organizational capability to manage change effectively and efficiently
What to expect
We start by understanding past experience with change management along with current approaches and plans. We will then work with your teams to assess the potential impact of the proposed change, help gauge employee attitudes, develop comprehensive plans to support communication and engagement, and establish feedback mechanisms to monitor impacts and perceptions throughout the course of the project. This service can be used to manage change efforts of varying scale and scope, and to build your own capability to manage change in the future.
Kara Odegard's Response to Ethics Complaint
In September 2022, while I was working for the City of Spokane, a community member submitted an ethics complaint against me as the leader of the Spokane Sustainability Action Subcommittee. You can read more about our res
A Word About Ethics
We firmly believe in the importance of acting ethically in every aspect of our work and public lives. We also believe in the importance of transparency. Our founder, Kara Odegard, was the subject of an Ethics Complaint i
Make an Impact During the Holidays with Responsible Consumption
This time of year is special for its cultivation of giving, connection, and community. For many, the act of giving a gift can far outweigh the joy of receiving one. In a time of celebration we want to encourage intention
Drinking Beer Can Help Save the Salmon
In the summer of 2022, Brick West Brewing Company launched Upstream, its first Salmon-Safe Certified draft beer. This new beer features two distinct ingredients that set it apart from the other drafts: Salmon-Safe hops a