What it is
Careful planning and consideration to reduce the impact of any organizational changes on employees in an effort to minimize any disruption to customers or engagement.
How it works
Working directly with leaders, managers, and employees, details plans are developed to communicate the changes, organize training, monitor progress, and maintain employee engagement before, during, and after the project.
Why us it
You are engaged in activity that will change the way work is performed, improve employee experience or the customer experience, or you want to expand your organizational capability to manage change effectively and efficiently.
What to expect
We start by understanding past experience with change management along with current approaches and plans. We will then work with your teams to assess the potential impact of the proposed change, help gauge employee attitudes, develop comprehensive plans to support communication and engagement, and establish feedback mechanisms to monitor impacts and perceptions throughout the course of the project. This service can be used to manage change efforts of varying scale and scope, and to build your own capability to manage change in the future.